| Dane szczegółowe: | |
| Wydawca: | Harper Collins Publ. UK |
| Rok wyd.: | 2011 |
| Oprawa: | miękka |
| Ilość stron: | 160 s. |
| Wymiar: | 190x250 mm |
| EAN: | 9780007431984 |
| ISBN: | 978-00-0743-198-4 |
| Data: | 2023-06-26 |
Opis podręcznika:
This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.
24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.
4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.
The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.
The online audio provides valuable listening practice to accompany each unit.
Podręcznik „Collins English for Work - Hotel and Hospitality English: A1-A2” - oprawa miękka - Wydawca: Harper Collins Publ. UK.